Renew Your Infinity TV SubscriptionA few quick steps on WhatsApp, on the same box
Renewing takes one WhatsApp message. A real person on our team sets it up for you.
Renew on WhatsAppReal people reply fast on WhatsApp.
How to renew in 3 steps
It only takes a few minutes on WhatsApp.
Message us on WhatsApp
Tap the button below. Your message is ready to send: “Hi, I want to renew my Infinity TV”.
Tell us whose box it is
Send the name and phone number the box was bought under, so our team can find your account quickly.
Pay and keep watching
We confirm the payment with you on WhatsApp and renew your service for another 12 months on the same box.
WhatsApp +61 469 377 288 · text only, 9am–11:30pm
What renewal costs
| What | Price (AUD) |
|---|---|
| 12-month renewal, on the same box | $180 |
Your first purchase covers the box and 24 months of service. After that, each renewal adds 12 months for AUD $180. There's no monthly bill. New Zealand customers pay the same, charged in Australian dollars.
Want to see what it adds up to over the years? See the total-cost table in our price guide, or buy the renewal in our shop.
Refer a friend, get a free month
Know a family who would enjoy Indian and South Asian TV at home? For every friend you refer who subscribes to Infinity TV, you get 1 free month added to your service.
- Tell your friend about Infinity TV and ask them to mention your name when they message us.
- Once they subscribe, we add your free month.
- Refer more friends and you get a free month for each one who subscribes.
Before you message us
- Box showing a message or no channels? If your service has run out, renewing is usually all you need. You don't need a new box.
- Something else not working? Try our troubleshooting tips, or tell us what you see on screen when you message us.
- Moved house or changed internet? See the setup guide to reconnect the box.
Renewing Infinity TV: FAQ
How much does it cost to renew Infinity TV?
AUD $180 for 12 months of service, on the box you already have. New Zealand customers pay the same, charged in Australian dollars.
How do I renew?
Message us on WhatsApp on +61 469 377 288. Tap the Renew on WhatsApp button and your message is ready to send. Our team finds your account, confirms the payment with you and renews your service.
Do I need a new box to renew?
No. You renew your service on the same Infinity TV box.
When should I renew?
Your first purchase covers 24 months of service. Message us when your service is coming up for renewal and our team will confirm the dates with you.
Can I phone to renew?
Renewals and support are by WhatsApp message on +61 469 377 288. Calls aren't taken on this number, but a real person replies to messages.
Do I get anything for referring a friend?
Yes. You get 1 free month for every friend you refer who subscribes to Infinity TV. Tell your friend to mention your name when they message us.
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See it on a real TV first
Message us on WhatsApp and our sales team will contact you to arrange your free demo.
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